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Blue Vase Books

Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners - 484

Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners - 484

Regular price $9.55
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YOUR PRACTICE (BUSINESS) IS MORE THAN JUST ANOTHER PROCEDURE In Treating People Not Patients, Dr. Michael Sonick provides an invaluable look into the principles that have allowed him to create a state-of-the-art patient centric practice. His back and front stage processes are not only applicable to the practice of dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional. You will . . . • Discover the role hospitality plays to make people feel better • Understand the power of great service through human connection • Learn how to create a first-class impeccable office environment • Build a servant hearted team that provides a WOW experience • Value mentorship to build excellence into your practice • Establish and exercise integrity in all of your work. Alleviate Fears and Establish Trust to Relate Better with Your Patients and Customers Today!
ASIN: 1636800955
VSKU: BVV.1636800955.G
Condition: Good
Author/Artist:Sonick DMD, Michael|Davis, Scott
Binding: Paperback

ISBN:

SKU:BVV.1636800955.G

Note on Condition

Most of the items in our store are used. The items condition is indicated at the top of the product page. Please refer to the following condition notes:

  • Used - Good: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.

  • Used- Acceptable: The item is very worn but continues to work perfectly. Signs of wear can include aestetic issues such as scratches, dents, worn and creased covers, folded page corners, and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing (age related spots and browning). May NOT include discs, access code or other supplemental materials.

  • Used-Ex-Library (Good/Acceptable): Former library book with the usual stamps, stickers, and labels. See Good/Acceptable notes for more detail.

  • Used- Very Good: Book has little sign of wear or use

  • New- Brand new, unread book

Shipping & Local Pick Up

Shipping: Most orders are shipped within 24 hours. Please allow 4-14 days after the item has shipped for delivery. Faster shipping is available for purchase at checkout.

Local Pick Up: Orders will be available for pick up within 24 hours. Pick up at the front desk Thursday-Sunday 10am-6pm .After hours pick ups are available Monday-Wednesday 7am-3pm at the Shipping & Receiving entrance.

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